LUXE offers Standard and Expedited Shipping on all retail orders within the U.S.
- Orders under $15: $2.99 (Standard) or $5.99 (Expedited)
- All other orders: $7.99 (Standard) or $14.99 (Expedited)
- International orders: Flat rate of $15
Retail orders placed before 3 PM (local time) ship the same day—excluding holidays. Orders placed during holidays will ship on the next business day. Please allow 1–2 business days for kit preparation and shipping.
Delivery Timeframes:
- U.S. Orders: Typically arrive within 1–5 business days
- International Orders: Please allow 5–10 business days
Once your order is placed, you’ll receive a confirmation email with your invoice and tracking number. If there are any delays, we’ll notify you via email.
Shipping Carriers:
Orders are shipped via FedEx, UPS, and USPS.
Available Shipping Options:
- U.S.: Ground, 2 Day, 2 Day AM, Priority Overnight, Freight
- Canada: Ground, Standard Overnight, Priority Overnight, Freight
- International: FedEx International
We also deliver to P.O. boxes and APO/FPO addresses through USPS.
Please note: Customers are responsible for any applicable duties and taxes.
If you're located in the U.S., your order will typically arrive within 1–5 business days. For international orders, please allow 5–10 business days for delivery.
Yes, we do. International shipping is available where permitted. Some restrictions may apply.
LUXE offers Standard and Expedited Shipping across the U.S.:
- Orders under $15: $2.99 (Standard) or $5.99 (Expedited)
- All other orders: $7.99 (Standard) or $14.99 (Expedited)
- International orders: Flat rate of $15
For expedited international shipping, please contact Customer Service.
Yes. FedEx 2-Day delivery is available for both Alaska and Hawaii.
Yes, we ship to P.O. Boxes and APO/FPO addresses via USPS.
You’ll receive a tracking number in your confirmation email along with your invoice. If you run into any issues, please contact Customer Service at 000-000-0000.
Please contact Customer Service immediately at 000-000-0000 to correct your address before the order is shipped.
If your package is missing, reach out to Customer Service or email us at Sales@luxepaintprotectionfilms.com. Please note that LUXE is not responsible for stolen packages after delivery.
Yes, returns are accepted—certain restrictions apply.
LUXE does not offer returns or refunds on pre-cut kits unless the item is defective. All pre-cut kits are made to order and custom-cut for the specified vehicle. They do not include extended wrap, modifications, or installation tools. Tools must be purchased separately.
Contact Customer Service at 000-000-0000 with your order number and reason for return. You may choose a refund to your original payment method or receive LUXE credit for future purchases. Refunds are processed once the return is received and verified, typically within a week.
Please email photos of the damaged item to support@luxeprotectionfilms.com. Our team will respond within 24–48 hours.
Returns must be made within 30 days of purchase. Some exclusions may apply.
No—LUXE covers return shipping. A prepaid FedEx return label will be provided.
Yes, we do. Please contact Customer Service at 000-000-0000 for assistance with international returns.
All returned items must be unused and in their original packaging. Sale items are not eligible for refund.
Yes, we offer hassle-free exchanges. A replacement order will be sent free of charge while your return is in transit. If the original item is not returned within 30 days, you will be charged for the replacement.
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